4k live stream is get stuck after few minutes of playback

Smart TV
1

4k live stream is get stuck after few minutes of playback Samsung Tizen smart with dashjs player.

its consistent on all the Samsung model , 2021 , 2022, 2023 ,

please help to rectify this issue

Thank you

2

@shogtapur

I would suggest you look for an answer in the FAQ-Q/A under the most appropriate topic on the Smart TV Seller Office site

If as I suspect, you don’t find a solution there, then sign in and open a Smart TV Seller Support Request . They can help you better there.

Ron
Samsung Developer Relations

3

vod 4k playback is fine but linear 4k is not playing on samsung tv

4

@shogtapur
There is a list of what players are supported somewhere, If you haven’t checked or can’t find the list I’ll see if I can find it. I’m not sure if it was in our documentation or Tizen Studio documentation.

Ron
Samsung Developer Relations