Error when playing drm(widevine) content on tizen 8.0 system

Smart TV
1

I use videojs and eme plug-ins to play content, and call the system cdm plug-in to report an error on tizenos 8. However, the program works normally in previous versions of tizen8.0 and also works normally on Google Chrome. The error content is TypeError: Failed to execute ‘generateRequest’ on ‘MediaKeySession’: Session creation failed. . (99999)

[image]

img_v3_02f0_ebaefe1a-ec9c-4e5f-b59f-e66944c30chu
img_v3_02f0_ebaefe1a-ec9c-4e5f-b59f-e66944c30chu910×479 60.4 KB

img_v3_02et_52ad5a64-8919-42e7-a8d3-222190094ehu
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The second picture is a screenshot of my debugging. When calling the generaterequest method, an error is reported directly. The parameters passed in are compared with the same parameters on Google Chrome, but the opposite result is obtained.

2

Hello,

For Smart TV questions, please log in to TV Seller Office: (https://seller.samsungapps.com/tv), go to the 1:1 Q&A section, and ask a question.

Thank you

3

I submitted this question to the Samsung seller office, but there was no reply

4

@M_A_Hasan_Molla Has there been any solution to this? We are seeing the same issue. Power-cycling the device helps temporarily, but the issue just re-appears after some time. Thanks!