As a developer I respect review/comments by customers and these reviews are very helpful for us to improve our quality of work, I always replied back to customer. But many customer leave very bad reviews and don’t bother to change their review after getting updates.
And these bad reviews put lot of negative impact on sale and new buyers. So it is my request to give us
1- ability to remove inappropriate reviews.
2-if possible give access to complete email address of buyer so we can contact them.
Hope samsung consider these suggestions.