Hard Key Report

Hello ,

I have added the com.samsung.android.knox.intent.action.HARD_KEY_REPORT intent.
I receive the button press and the key code information(1015) on an Xcover 5 but i do not get the Key Report Type to see if the button is pressed or released.

How to resolve this?

Regards
Philip

Try Samsung Developer Support they may be able to help with KNOX or know where to go.

Ron
Samsung Developer Relations

Ron,

Thank you for your reply. We have since contacted the Samsung Developer Support, and they have redirected us to Samsung Knox support, where we have opened a ticket.

https://developer.samsungknox.com/

(placing this information here so that the next person can easily find their way in the Samsung developer ecosystems :wink: )

Thanks!

Best regards,

Diederik Loos

1 Like

Hi,
I just noticed the same problem. It works as documented on XCover Pro, but on the XCover 5 it’s just not populating the REPORT_TYPE extra.
Did you get any response you can share with us, when you reported this to Knox Support?
/Henrik

Hello,

We are working on this with Samsung Netherlands.

Hello Henrik,

We have received updates on the support ticket (email notifications were disabled, so only found out just now :sweat_smile: ). We’ve sent over our .apk and logs. Will let you know if any updates are there.

Kind regards,

Diederik Loos

Henrik,

We’ve received an update on the samsung knox support ticket. It has been reported as a bug, QA has since tested the proposed solution and will be added to an upcoming FOTA update. I do not have an exact date on the FOTA update yet, but will let you know!

Kind regards,

Diederik Loos

Thank you very much for the update, Diederik!

Greetings,

I just saw a similar issue. It fills in as archived on XCover Pro, yet on the XCover 5 it’s simply not populating the REPORT_TYPE extra.

Did you get any reaction you can impart to us, when you detailed this to Knox Support?

/Henrik

Hello Henrik,

They found the issue and resolved it.
Samsung Netherlands send me a test device to verify.

Unfortunately the official FOTA release will come at the end of September.

Met vriendelijke groet/with kind regards,
Philip Prins

Hi,

I’m also facing the same issue. Any further update on this?

Thanks