I submitted my mobile game to the Samsung Galaxy Store, but it got rejected because they found the same game on Google Play and asked me to prove that I’m the same publisher. To clarify, I am the legitimate publisher of the game on Google Play, and I need to verify this with Samsung.
I’ve already contacted Samsung support for guidance, but I’d like to hear from others who have dealt with this before. What kind of documents or proof did you provide? Also, where and how did you submit them for verification?
Appreciate any advice!