QM55C can not find the installation file

Smart TV Smart Signage and Hospitality
1

Hello,

Who can help me with my QMC installation issue…

In TizenStudio I create a really basic app to find out how it works.

After create the distributor certificate I run the “build signed package. Now I see the wgt file in the explorer.

I do not see the sssp_config.xml file so I created my self

<?xml version="1.0" encoding="UTF-8"?>
<sssp_config>
    <appname>jop</appname>
    <version>1.0.0</version>
    <description>App voor Samsung SSSP</description>
    <author>Jop</author>
    <widget>
      <file>widget/jop.wgt</file>
    </widget>
    <resolution>3840x2160</resolution>
    <autostart>true</autostart>
    <fullscreen>true</fullscreen>
    <debug>false</debug>
</sssp_config>

Then I formatted an USB-stick with FAT32 structure.

root
|_sssp_config.xml
|_widget
  |_jop.wgt

On the QM55C screen I set the play via to “Custom App” in the settings I go to install from USB.

Now I get the error “Unable to find the installation file”.

I tried also to upload the files to my server and install from URL but this gives me an error ”Unable to download the app”.

Are there more people with this issue and who can help me out with this

Kind regards,

Jop

2

Hello,

For digital signage and hospitality development related queries, please contact using the following support channel: https://partnerhub.samsung.com

Thank you.