Hello!
I have a technical issue with the built-in browser on Samsung TVs. Perhaps you can assist me?
I am developing a web application that, in addition to the main content, displays videos. Each video is rendered using the HTML <video> tag. When there is only one video, it loads and plays correctly without significant issues. However, as soon as I add a second video to the page, problems start to occur. The first video plays without any problems, but the second one fails to play—the player just freezes with an infinite loading indicator.
This issue occurs on all Samsung TVs I have tested, including a relatively modern TV running Tizen 7.0. Everything works fine on a regular PC in Chrome, but the problem arises specifically in the Samsung Browser. I also encountered similar issues when I created my own web application using Tizen Studio with similar code (two <video> tags), and ran it on the TV. When I play the video in the second tag, playback in the first tag stops. If I try to play both videos simultaneously, they experience frequent buffering. When debugging through Tizen Studio with the Web Inspector developer console, I didn’t find anything suspicious—there are no errors. I also tried using very lightweight video files (up to 1MB), but that didn’t help, so it doesn’t seem to be a file size issue. Furthermore, I couldn’t reproduce the issue in Chrome of the same version (v94) that Samsung Browser 6 is based on, when testing via the BrowserStack service (https://www.browserstack.com). From this, I conclude that the problem lies not in my code, but in the browser itself. Could you advise on how to fix this?
Additionally, I couldn’t find a way to connect the Web Inspector on my PC to Samsung Browser on the TV (in theory, remote debugging via Chrome DevTools might help). Could you clarify if this is possible?
Device Information:
- OS: Tizen 7.0
- Browser: Samsung Browser 6 (Chromium 94)
- Model Code: QM32C
- Software Version: S-KSU2EWWC-1060.7
I’ve attached a working example (a static page with videos) to reproduce the issue.
video.zip (7.2 MB)