Hi. We are developers from an Android application.
Since some days ago, we are having many users complaints about phone rebooting at the moment Biometric dialog is displayed for our app, for those that have Face Recognition feature enabled.
All complaints come from users with this phone ->
Samsung Galaxy A10 with recent Android 10 update
(EDIT) We are having now complaints with A20 Model about same issue
We have tried with different applications from the store and in all cases result is the same, phone rebooting. For example -> This one
Attaching Crash logs -> biometrics_crash.txt (32.7 KB)
Is there any known issue with this? Thanks!