【Emergency】About Compatibility between Flutter and Samsung

Recently, our Flutter app has the same thing as links below, because of the Samsung update into Android OS 14.
We’re in so much trouble.

Due to this issue, our app settlement will be affected and we may incur significant losses.
Google has already requested Samsung’s cooperation as shown in the link below.

Are there any improvements in progress?
I would like to know if the investigation is progressing.
This has caused financial damage due to the inability to use the payment function of our app.
We have a lot of Samsung users and have got significant damage.

3 Likes

Also our company got the same issue.

We are trouble into too.

2 Likes

Thanks for everything.
Our company is very damaged as well!
Please fix this problem as soon as possible, release a patch version!

2 Likes

Our company is experiencing the same phenomenon and we are suffering.
Please create a patch as soon as possible.

Thank you for participating in the Samsung Developer Forum. However, this forum is for 3rd party developer issues.

Samsung’s mobile developers do not follow this board to prevent any potential dispute or misunderstanding as to the similarity between Unsolicited Submissions and our internally and independently developed products, technology and services.

I would recommend you use the Samsung Members App for feedback it has agreements for suggestions
or
go to https://www.samsung.com and depending on your location
either → Click on Explore Tab → Click on Community
or
Scroll all the way down to the bottom of the page and under support is a link to the community

You can also report issues to the Mobile Service Provider they have a way to report this to Samsung that I do not have.

Ron
Moderator
Samsung Developer Community

1 Like

@r.liechty_SDR
I do not have a Samsung smartphone on hand and am unable to report an error through the Samsung Members App.
What is the URL to send an error report to a Samsung technician on the web?

Did you search the Flutter Community about this?

Here is the web link.
go to https://www.samsung.com and depending on your location
either → Click on Explore Tab → Click on Community
or
Scroll all the way down to the bottom of the page and under support is a link to the community

Ron

@r.liechty_SDR

Thank you!
I posted this in the Samsung community.
Is there a problem with the content?

I don’t have any issue with you referencing the Developer Community. But all they will do is report this to the engineer. I’m encouraged from other bug reports that it works.

Engineers do not read this developer community to avoid any dispute on the originality of an idea.

Ron
Samsung Developer Relations

We (flutter) discovered the issue in android and it is being fixed there for android 15 and we have an update to flutter to fix the issue for android 14.
See Workaround HardwareRenderer breakage in Android 14 by johnmccutchan · Pull Request #52370 · flutter/engine · GitHub