Samsung smart TV Access point security key

Hello, please tell me :

How can I get the SoftAp security key from Samsung Smart TV in JavaScript?
I tried the code below:
let password=null;
try {
password =;
} catch (err) {

console.log("error status: " + err.status);
console.log("error name: " +;
console.log("error message: " + err.message);

but I get the below error:

error status: undefined
error name: UnknownError
error message: Failed to get Soft AP security Key
Notice that I specified in the config xml:
<tizen:privilege name=“”/>
<tizen:privilege name=“”/>


Since no one responded, I would suggest you look for an answer in the FAQ-Q/A under the most appropriate topic on the Smart TV Seller Office site If you don’t find a solution there then sign in and open a Smart TV Seller Support Request . They can help you better there.

Samsung Developer Relations

Thank you very mutch .
will ask Seller Office.

Is there some one hwo hase the same probleme as me.

You probably did but be sure you read all the documentation HERE?

Samsung Developer Relations

I am having the exact same problem.
[r.liechty_SDP] you are talking about Native api while OP talks about Webapi.

It’s funny because you can set SSId of the device, by setting device name but you can;t get the security key, nor disable the regeneration of the key on every boot.

1 Like

Thanks for your response,
But what do you think , how to solve this problem, I am struggling with this problem since 3 month ago.



it was ok for this functions:

  • ssid =

But the functions below returns Unknown error (can not set ,can not get)

  • var password=; // can not get soft ap security key

So we need Help from Samsung devlopers.


What model? I have this problem on a HAU8000.
I have tried all tizen versions: 5, 5.5, 6, 6.5, 7
I cannot install 6.5 and 7 in this TV. I have found that on 6.5+ they have added this function:

It could work but i can’t install tizen 6.5 apps on this tv.

Yes , me too , have the problem on a HAU8000.
bu all is ok for model : HJ690F.

I think about apgrading the firmeware of the tv HAU8000.
but i have no idea where to found the new os for this model .
Can any one tell us how to upgrade the firmware.