Samsung Statistics Acquisition Report No data

Galaxy Store Seller Portal
1

Hi guys,

My applications are available on the Samsung store for more than 2 months and get lots of users to download them.
But I can’t view Detail Page Views for any applications.

Screenshot 2021-03-04 at 09.33.51
Screenshot 2021-03-04 at 09.33.512176×1076 131 KB

What I did:

  1. Go Statistic.
  2. Click any applications.
  3. Click on User Acquisition
  4. Click on Acquisition Reports
  5. Click on Channel

Did I go wrong? How can I view statistic data:

  1. How many time did the user open the application page?
  2. Where did the user open the application page from (searching, link, featuring, …) ?

Thank you.

2

It’s around the beginning of a new month and this is a fairly common occurrence. They will be available soon I’m sure.

3

Actually, I can’t see anything from the started date. And it more than 3 months already.

4

Sorry, I misunderstood your question. The statistics related to channels and user acquisition are confusing to me too, I never understood them. If you figure it out please let me know :slight_smile:

5

I believe some things are only for Games. You should ask this on the Seller Portal support 1:1 Equiry.

They can give you more information about your particular case.

I’m sure others would be interested in what they tell you.

Ron
Samsung Developer Program

6

Ok, I will. Thank you.

7

I asked and it should work for everything but Themes. So, seller support 1:1 is where to ask.

Ron
Samsung Developer Program