SDK policy denied error

I have created an app to collect PPG data with privileged Samsung health SDK as I have already registered with the program but while starting the activity to collect the data I am getting the error that SDK policy is denied then I have raised an query to support staff about my registered package name and that seems to be the same.
so please help me that why I am getting this error.

@haroon

I believe you should raise this issue directly with the Health team if you can. If not you can report it in the Developer Support channel.

Hope that helps,

Ron
Samsung Developer Relations