SSL Handshake Error - TLS 1.2 support

Smart TV
1

Hi,

we have an app that loads an initial configuration JSON on startup. The app has been in the store for a few years and was working fine. Recently our hosting provider for the server disabled TLS 1.0 and 1.1 support. Now our app fails to start and I only get a ssl handshake error when debugging.

I’ve checked https://www.howsmyssl.com/ on the TV browser and it seems that TLS 1.2 is supported.

Can I configure my App somehow to use TLS 1.2?

Let me know if you need additional info.

2

It took me some time, but I have resolved this now. The Problem wasn’t TLS 1.2 the problem was the Cipher Suites supported by our server.

Everything was fine after enabling additional Cipher Suites that are compatible with the TV

3

Hi

We have similar issue on our app. How do we know about the Cipher Suites supported on Samsung 2015 TV. That would be help us to resolve

Thanks

4

Hi,
We opened a ticket in the TV Seller office page and got the answer from Samsung they included a bunch of different files for all the TVs
we resolved it by including the TLS_DHE_RSA_WITH_AES_256_CBC_SHA Cipher Suite in our App.

Hope that helps

Here’s the file with the 2015 Cipher Suites
15_ciphersuites.txt (3.6 KB)

5

This helps.Thank you so much for your help. Appreciate it.