App ID – live.tvoe.app
Please pay attention to us. We have been trying to get to your store for 6 months now. In our country, the application works great, our users have passed beta testing and also believe that everything works well. Please approve the application, as long as our developer office tormented. They no longer know what to do to pass moderation
Hello,
For Smart TVs, please log in to Seller2.0 and submit a question from the 1:1 QA tab. If you cannot create a ticket there, then try to find a content manager for your area. Content manager can help you in publication. You can try to contact the local support team for getting the content manager contact point.
Thank you,
Samsung Developer Program Team
Hi M_A_Hasan_Molla we have submitteed QA tickets with no response. Is there an SLA somehwere of how long these QA tickets should be responded? In case we don’t get a repsonse, what other support channels can we reach out?
We’ve asked for our Account Manager’s contact and we didn’t get even that from Samsung, yet.