Unable to launch Samsung TV Plus on Tizen Smart TV via App Control API

1

Title:
Unable to launch Samsung TV Plus on Tizen Smart TV via App Control API

Description:
Hi,
I’m developing a Tizen-based application for Samsung Smart TV and I need to launch the Samsung TV Plus app programmatically. I’ve tried using the following methods, but they don’t work:

  1. AppControl API (tizen.application.launchAppControl)
  2. Deep linking (com.samsung.tv.tvplus://)
  3. Other methods available in the documentation

However, the app is a system app, and I understand it may be restricted from being launched programmatically. Could someone confirm if it’s possible to launch Samsung TV Plus from a third-party app, and if so, what is the correct method or any necessary permissions? If not, are there any recommended workarounds?

Thank you!

2

Hello,

For Smart TV questions, please log in to TV Seller Office: (Seller2.0), go to the 1:1 Q&A section, and ask a question.

You can also find the local content manager.

Your Samsung Content Manager helps you manage various application development and distribution scenarios, such as permission to use partner-level privileges, removing application versions from distribution, and publishing an application in multiple countries or outside of the United States.
To request the contact information for your local Content Manager, you can request this information through the "1:1 Q&A > " menu.

Thanks