White screen on failover in Web Browser

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We are displaying FIDS information in an airport using the Web browser capability of Samsung PH43F with firmware version 2131.

When the internet connection is interrupted, the URL address should failover to another address in order to display the correct information, but a white screen is being displayed instead.

After reboot, the intented information is being correctly viewed on the page.

This is quite urgent and any information that might solve this issue is appreciated.