Hi,
a few months ago, I have changed the email in my Samsung Account, which is the account I use for the Samsung Seller Portal.
Since then, I’m only able to log into the Seller Portal (and this forum), but I can’t log into any other Samsung services.
For example when I try to submit a support request at https://developer.samsung.com/support, I always get this screen:
This has been happening for many months now, so apparently there’s a bug somewhere.
Could somebody from Samsung please help?
Thank you
Hi,
[Sigh] This is a known issue. Sometimes you can delete Cache and cookies and it will fix it but not always.
If that doesn’t work what you need to do is submit a support request and include your old email address and your new email address so they can reset it for you.
Ron
Samsung Developer Program
1 Like
Dear Ron,
thank you and I have to say that I really appreciate your activity on this forum and your general attitude. People like you is what Samsung really needs.
I have experience with developer support people across a lot of companies and their approach definitely varies - from reading up on the forum I only have compliments for you 
Jiri Richter
Urbandroid Team
when i try to download new Emulator skin, i take 400 error, and site tell me like this.
- Your email is required to use the Samsung Developer services.
Please add your email to your Samsung Account Profile page. -
So, I try to Sign in this homepage to make sure my email,
But when i click the sign in button, same error page on.
then i clear every my cookie, storages. but i don’t know why sign in page redirect automatically with auth inform and redirect same error page.
i’m logged now, how to log-in is i don’t know. in the NavBar, Sign in Button is not working.
anyway, I certificate my email. but!!! It doesn’t work. Same Error still annoy me.
there is no information at this case in Google.
my English skill is not good but I’m sure You recognize my state.
please tell me how to download Emulator skin. how to sign.
