“Commercial Distribution Request in Progress” the status hasn’t be changed for a month or even more.
What can I do?
Hello and welcome android_dev,
Please contact the customer center and ask if there was something wrong with your application: From Seller Portal, click Help → Contact us. Then, click Contact us at the Customer Center located near the bottom of the page (if a pop-up with “Did you mean samsung.com?” appears, close the pop-up).
I have received the following reply:
So it’s not possible without such email?
How can I edit email?
I have generated my own email box for my developer page.
But Galaxy Store Seller Portal uses my Samsung email account which is gmail
Hi android_dev,
You must change the email used in your Samsung Account (see https://www.samsung.com/ca/support/mobile-devices/change-email-samsung-account/). Once you have updated the email for your Samsung Account, log in to Seller Portal using your new email address.
Ok. I have registered from another non-gmail email address. The account was approved as “Commercial Distribution Seller”. But now there is a new message:
To sell Android content, a status change to corporate Commercial Distribution Seller is necessary. If you are not a corporate Commercial Distribution Seller, existing Android content will be discontinued and you will not be able to register Android content. “Request Corporate Commercial Seller” from your [profile]
So as a single developer I can’t do monetization within my own apps?
I am also facing the same issue i requested a Commercial Distribution Seller more than 3 months ago and the request is still in progress there is no mail from Samsung regarding account activation.
That’s taking way too long, what payment account / option have you selected paypal or a bank?