"Commercial Distribution Request in Progress" for a month at least

Galaxy Store Seller Portal
1

“Commercial Distribution Request in Progress” the status hasn’t be changed for a month or even more.
What can I do?

2

Hello and welcome android_dev,

Please contact the customer center and ask if there was something wrong with your application: From Seller Portal, click Help → Contact us. Then, click Contact us at the Customer Center located near the bottom of the page (if a pop-up with “Did you mean samsung.com?” appears, close the pop-up).

3

I have received the following reply:

So it’s not possible without such email?

4

How can I edit email?
I have generated my own email box for my developer page.
But Galaxy Store Seller Portal uses my Samsung email account which is gmail

5

Hi android_dev,

You must change the email used in your Samsung Account (see https://www.samsung.com/ca/support/mobile-devices/change-email-samsung-account/). Once you have updated the email for your Samsung Account, log in to Seller Portal using your new email address.

6

Ok. I have registered from another non-gmail email address. The account was approved as “Commercial Distribution Seller”. But now there is a new message:

To sell Android content, a status change to corporate Commercial Distribution Seller is necessary. If you are not a corporate Commercial Distribution Seller, existing Android content will be discontinued and you will not be able to register Android content. “Request Corporate Commercial Seller” from your [profile]

So as a single developer I can’t do monetization within my own apps?

7
8

I am also facing the same issue i requested a Commercial Distribution Seller more than 3 months ago and the request is still in progress there is no mail from Samsung regarding account activation.

10

That’s taking way too long, what payment account / option have you selected paypal or a bank?

11

In the payment option I select the Bank