"Commercial Distribution Request in Progress" for a month at least

[android_dev]

“Commercial Distribution Request in Progress” the status hasn’t be changed for a month or even more.
What can I do?

[konni]

Hello and welcome android_dev,

Please contact the customer center and ask if there was something wrong with your application: From Seller Portal, click Help → Contact us. Then, click Contact us at the Customer Center located near the bottom of the page (if a pop-up with “Did you mean samsung.com?” appears, close the pop-up).

[android_dev]

I have received the following reply:

@support

Dearest business partner,

It pleases us to work with enormous workers like you who always keep the high value of the Galaxy Store with fabulous creations.

We extend our gratitude to you as a distinguished member of the Seller Portal team, and we hope your day starts full of happiness and creativity.

We expect you to have a company domain email account to create the Samsung account due to your professional effort.

We highly encourage you to submit another application using your official company domain email account for further validation process, not using a public domain, such as a Gmail or Outlook account.

So it’s not possible without such email?

[android_dev]

How can I edit email?
I have generated my own email box for my developer page.
But Galaxy Store Seller Portal uses my Samsung email account which is gmail

[konni]

Hi android_dev,

You must change the email used in your Samsung Account (see https://www.samsung.com/ca/support/mobile-devices/change-email-samsung-account/). Once you have updated the email for your Samsung Account, log in to Seller Portal using your new email address.

[android_dev2]

Ok. I have registered from another non-gmail email address. The account was approved as “Commercial Distribution Seller”. But now there is a new message:

To sell Android content, a status change to corporate Commercial Distribution Seller is necessary. If you are not a corporate Commercial Distribution Seller, existing Android content will be discontinued and you will not be able to register Android content. “Request Corporate Commercial Seller” from your [profile]

So as a single developer I can’t do monetization within my own apps?

[Redacted]

Samsung Galaxy Store Seller Portal

[theinfinitystudio]

I am also facing the same issue i requested a Commercial Distribution Seller more than 3 months ago and the request is still in progress there is no mail from Samsung regarding account activation.

[Patricck]

That’s taking way too long, what payment account / option have you selected paypal or a bank?

[theinfinitystudio]

In the payment option I select the Bank

[android_dev]

Yes, we should not use gmail and other emails. So it’s better to host own website and create your own email on it. Also need to create DUNS number, in my country it was easy to get it, this way you will get the account ready for monetization