Our Commercial Distribution Request has been submitted for several months, but the status has always been “Commercial Distribution Request in Progress”. How can I advance this progress, please?
Hi btckoa,
Please check if you have received an email from the Seller Portal team in the last several months. The email should have information about your request status.
If you did not receive an email, contact the customer center and ask if there was something wrong with your application: From Seller Portal, click Help → Contact us. Then, click Contact us at the Customer Center located near the bottom of the page (if a pop-up with “Did you mean samsung.com?” appears, close the pop-up).