Commercial Seller Status Request

Hello Samsung Developer Support,

I have submitted my request for commercial seller status. Kindly assist me to have it approved as soon as possible. We are eager to start distributing our applications in the Samsung Galaxy Store Seller Portal.

Your timely assistance will be highly appreciated.

Regards,
Alfred

Hello Alfred,

Welcome to the Samsung Developer forum. We do not help determine who does or does not receive commercial seller status. This is determined solely by the Seller Portal team. However, we can offer you guidance about the approval process:

  • It can take several days to be approved for commercial seller status.
  • It can take up to 10 business days to verify your D‑U‑N‑S number.
  • It can take up to 10 business days to verify your international bank account.
  • If you receive an email from the Seller Portal team, please read it closely to see if they are asking you to add or update information you have provided (and if you need to resubmit your application).
  • If you receive a rejection email, read it carefully. It should tell you why your application was rejected/what needs to be fixed. If there is no explanation, contact the Seller Portal team for more information.
  • If it has been more than 2-3 weeks since you have submitted your commercial seller application, contact the Seller Portal team and ask if there was something wrong with your application.
  • See Tips when applying for commercial seller status for additional information (scroll down a bit to find this section).

To contact the Seller Portal support team: from Seller Portal, click Help > Contact us, then click Contact us at the Customer Center (near the bottom of the page). If a pop-up with “Did you mean samsung.com?” appears, close the pop-up.