I submitted the request for Commercial Seller Status on 4th April 2025 with my organization’s Duns Number and PayPal account. I was expecting the request would be approved in a few days but now it’s 20 days and I have not received any response from Samsung. What could be the issue and how can I resolve it?
If you haven’t received an email from the Seller Portal team (be sure to check you spam inbox), contact the Seller Portal customer center and ask if there is a problem with your application: From Seller Portal, click Help → Contact us . Then, click Contact us at the Customer Center located near the bottom of the page (if a pop-up with “Did you mean samsung.com?” appears, close the pop-up).