Issue with Tizen TV App Debugging on Actual Samsung TV

Smart TV
1

Hello Samsung Developer Community,

I have developed a streaming TV application using Tizen Studio with Tizen 8.0 as the target version. While the application works perfectly in the Samsung emulator, it gets stuck on the landing screen when I try to debug or test it on my actual Samsung TV.

Here are the details of my setup:

  • Samsung TV Model: UA32T4350AKXXL
  • TV Software Version: T-KTS2UABC-2503.0
  • Tizen Target Version: Tizen 8.0

I would like to know:

  1. Does a Tizen 8.0 application work with lower versions of Tizen OS on Samsung TVs?
  2. Are there specific configurations or steps I need to follow to debug and test the application on an actual TV?
  3. Could this issue be related to compatibility between my application and the TV’s software version?

Any guidance or suggestions to resolve this issue would be greatly appreciated. Thank you in advance for your help!

2

Hello,
For Smart TV questions, please log in to TV Seller Office: (Seller2.0), go to the 1:1 Q&A section, and ask a question.
You can also try to find the local content manager for your regoin.

3

Hey there, just letting you know that I’ve been also successfully testing my app on the Samsung TV (2017) until last year. Starting 2025 I have the same experience with the same old setup. The app is stuck on loading screen and never launches. Maybe there’ an internal kill switch on the devices to stop responding to new builds after 8 years.

I also have a newer device which does not have this problem …

4

Hello, is your app a web app?
I am having an issue where the mouse pointing device doesnt get disabled and my app uses the remote key feature.

I don’t know if you have similar issue and if you have been able to solve it