Not able to connect real samsung device with developer environment

Smart TV
1

Hello,
I’m developing a Tizen application with the help of react (version- 19), and Tizen studio version is 9 . Currently i have successfully run the project on TV simulator but when trying to connect with real device , it is launching with a blank white screen .

My TV’s configuration is
Serial number - 5EZB36TT802064D,
Model Code - UA43AUE65AKXXL
Software Version - T-KSU2EUABC-2220.9, BT-S
Sub-micom-version - T-KUEINTV-1107

Please let me know the possible reason behind it also not able to debug it , please also suggest the method to debug so i will get the issue .

Thanks

2

Hello,
For Smart TV questions, please log in to TV Seller Office: (Seller2.0), go to the 1:1 Q&A section, and ask a question.