Hello to everyone.
We are the development team of a game app published in the Play Store. In recent days we are receiving some user reports with zoomed strange behavoir in the app. All of them with Samsung devices android 12, ui 4.0 preferences.
The issue:
As it really should be:
We have tried to change game booster and game launcher settings but we couldn’t solve the situation. Any idea?
Thanks!
Hello,
This is Samiul from the Samsung Developer Relations program. Thank you for reaching the Samsung Developer Forum.
Your request has been forwarded to the respective parties. Please wait while they resolve your query.
Thank you very much for your patience.
Best Regards,
Samiul Hossain
Samsung Developer Relations Program
very weird
All of them with Samsung devices android 12, ui 4.0 preferences.
Hi, thanks for the replies.
After some investigation, the support team managed to fix the problem by updating the Samsung app called “Game Plugins” throw the Galaxy Store, activating “Game Booster Plus” and switching the performance for app preferences. It works for 100% of the users with this issue.
Hello,
I am glad to know that your issue was resolved.
Thank you for visiting the Samsung Developers Forum. Please feel free to create a new post or visit here for more technical support.
Best Regards,
Samiul Hossain
Samsung Developer Relations Program
