Hello Everyone,
FYI, I noticed that if I use the “Small Image” complication and select “App Shortcuts”, some app icons are not displayed on watch faces
For example: Maps, Calculator apps.
The image remains blank.
Matteo
Hi Matteo,
Could you please share the exact reproduction steps of this issue?
Thank you.
Hi @Jakia.Sultana,
sure!
Example:
I create a watch face with two “Small Image” complications and set “App Shortcuts”.
On watch face it will look like this:
I select the first shorcuts, Bixby in this example:
The Bixby icon will appear like this on watch face:
I then select another shortcut, Calculator in this example:
The icon is not displayed on the watch face, like this:
So I try to select another shortcut, Calendar in this example:
Icon displayed correctly:
Some icons are not displayed correctly.
At the moment I have found that “Calculator” and “Maps” are not displayed, but maybe there are others.
Matteo
1 Like
Hi Matteo,
Can you tell me what tool you are using to check watch face like the pictures above you can do? I tried but they don’t work as what you describe. Maybe I made a mistake somewhere.
Thanks
Hi there,
are screenshots from Galaxy Watch 4.
Matteo
2 Likes
Done.
Hi Matteo, did they confirm it will be fixed in the next update? If so, I’ll wait for the update.
This is the bug, Dropbox - 20210902_152016.mp4 - Simplify your life
Hi John,
I sent the request and they said they would forward it to the WFS team. They didn’t tell me anything else.
1 Like
Hi Matteo and John,
This issue is caused by Application, not WFS. Application needs to support all data for ‘Small Image’ Complication, but Maps and Calculator are not supported fully in case of ‘App Shortcut’ of ‘Small Image’ Complication. So these apps have to be improved for ‘Small Image’ Complication. As these apps are 3rd party apps so right now we can’t do anything.
Currently, there is no workaround for this issue. I will let you know if I get further update from WFS dev team.
Thank you,
Jakia
1 Like
Hello Jakia,
Thank you for the insights. I hope Samsung and Google would require 3rd party app to update their apps with Small Image complication. Because this feature truly brings UX to another level where users can customizes shortcuts they frequently use, instead of designers guess what are the most frequently used app shortcuts. Without update mandate from Samsung and Google, this powerful feature can’t be applied.
Thank you for your feedback.
I will share your feedback with respective team.
Regards,
Jakia
Hi,
Our development team has analyzed this issue with Google again. This issue will be fixed in WFS. This fix will be released in the next version of WFS.
Thank you.
3 Likes
@Jakia.Sultana
Currently, the application with the biggest problems is the S Health application
1. If you select heart rate as complication you only get text “Heart Rate” & not measurement
2. if your select random S Health complication, icon does not show up (huge problem)
3. if you set monochromatic_icon complication & select ranom S Health activity, icon has very low resolution. (Google fit or other apps resolution is way way better)
Example - LEFT GOOGLE FIT - RIGHT SAMSUNG S HEALTH - MONOCHROMATIC ICON COMPLICATION, SIZE 90px
Can you push this to someone from Samsung S Health application developer team ? As you have mentioned - this cannot be fixed by WFS update.
Updated S Health app is a must.
Tomas
amoledwatchfaces
3 Likes
I can report this.
Ron
Samsung Developer Relations
2 Likes
Thanks @r.liechty_SDR 
I got a response today that this is a platform issue that will be resolve in an update this fall.
Ron
Samsung Developer Relations
Good news ! Thank you 
Tomas
still have a small img complication issue. If I set in a picture, and then wants it to open favorite contacts. The picture I use shows as a + sign on top. Not the picture I want to use. Doesnt matter what kind of picture I use, it still shows up a pluss sign as above pictures in this post. Button works, but would be nice to have another image there.
The images and text you use in complications are just exemplars. That is something for you to use to see spacing and how it looks. The actual complication uses what the complication author uses you can’t change that.
There are changes coming to complications this spring but I don’t know what they are or when. The Android Developer news I read on the Android site seems to be more press releases of what was added than what is coming.
Ron
Samsung Developer Relations
1 Like