We are using the Health Connect app to read Active Calories, Total Calories, Metabolic Rate, Exercise Session, Steps and Sleep Sessions from our Android application. The data we are obtaining is rather inconsistent with what we ca see in the Samsung Health app:
- Way fewer data entries are present in Health Connect than in Samsung Health. For instance, I have plenty of exercise sessions for the past few weeks in Samsung Health, but in Health Connect I found only one exercise entry which is almost 2 weeks old
- Sometimes, some data types, like Metabolic Rate, are missing entirely. We tried to reinstall/reconfigure the two apps several times, but the data we found in Health Connect seems to be indeterministic.
Troubleshooting steps we tried so far:
- Follow instructions from this article
- All read/write permissions were granted
- No other app interferes with the data
- Reinstalled/reconfigured Samsung Health and Health Connect several times, in different order
- Triggered sync from Samsung Health (using pull-to-refresh on main screen and Settings->Sync with Samsung account
We’re using the following setups:
- Samsung Galaxy S21, Galaxy Fit 2, Samsung Health Version 6.23.3.003, Health Connect Version 2023.01.26.00.release
- Pixel 7 Pro, Samsung Watch 4, SH version 6.23.3.003, HC version 2023.01.26.00.release
Do you have any hints on how we can make data sync more reliable? Is there any planned update for Samsung Health app which addresses similar issues?
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I heard that there would be more changes in Samsung Health and Health Connect but I don’t know what that entails.
However, I’m a bit confused
- Samsung Galaxy S21, Galaxy Fit 2, Samsung Health Version 6.23.3.003, Health Connect Version 2023.01.26.00.release
Galaxy Fit2 is FreeRTOS not Android it should not work with Health Connect at all.
- Pixel 7 Pro, Samsung Watch 4, SH version 6.23.3.003, HC version 2023.01.26.00.release
Do you have the Share Data enabled in your Samsung Health app settings?
Ron
Samsung Developer Relations
Thank you Ron for your answer! I have enabled “Sync with Samsung account” and granted all permissions to Health Connect app. Do I need to enabled anything else? From what I can see, Samsung Health is able to read and write data to Health Connect, but it writes far less data than I have in Samsung Health itself.
Is there a list of supported devices, compatible with Health Connect? Do you happen to know anything about the timeline of the planned Samsung Health and/or Google Health updates?
Thanks,
Ernest
From what I can see, Samsung Health is able to read and write data to Health Connect, but it writes far less data than I have in Samsung Health itself.
That is correct some health data requires regulatory approval in every country I think EKG is one of those. I think some others were just buggy
Is there a list of supported devices, compatible with Health Connect?
Not devices but I believe it is Wear OS 3 and newer but there will be a new Wear OS 3.1 version and that may be required.
Do you happen to know anything about the timeline of the planned Samsung Health and/or Google Health updates?
Samsung does not announce release information. There is Now in Android documentation from the Wear OS home page that give some information but I don’t see any new release information specifically on Health Connect.
Ron
Samsung Developer Relations
We are having the same issue working with Health Connect reading data from Samsung Health. The data is inconsistent between the two. We thought that when Health Connect is going to be stable(no longer in Beta) the issues would be solved. Yet, here we are, having the connection between Health Connect and Samsung Health Connect working on some devices, and not working on other devices. It is worth to be mentioned we tested this on different Android OS from Android 11 to Android 14, but we cannot see a connection between the OS and the way of transmitting data.
Are there any news regarding the connection between the two? What may be the root cause of the issue?
Anticipated thanks,
Fivia
Hello,
Here are some links related to Health connect:
Accessing Samsung Health Data through Health Connect
https://developer.samsung.com/health/blog/en-us/2022/12/21/accessing-samsung-health-data-through-health-connect
Reading Body Composition Data with Galaxy Watch via Health Connect API
Check if it is helpful for you.
Thanks!
What specific data do you see inconsistent between Samsung Health and Health Connect? Are you facing issues with inconsistent data only on certain devices? Also, could you clarify what you mean by connection between OS and the way of transmitting data?
This blog link is a good source of information on how data can be synced between Samsung Health and Health Connect: Accessing Samsung Health Data through Health Connect | Samsung Developer
The blog has a table at the bottom on what data gets synced between Samsung Health and Health Connect as well as how the data synchronization works.
"What specific data do you see inconsistent between Samsung Health and Health Connect? "
On some devices Samsung Health doesn’t write any data in Health Connect, even if all of the permissions are granted.
On other devices there is a one day delay for writing data from SH and HC, and on some devices there is a delay longer than a week.
We found a possible solution of restarting the pone, which in some cases will make the connection between the two work, but in others it doesn’t.
We still have phones on which SH never wrote data in HC. The problem is not when trying to connect from our app to Health Connect, but rather the data syncing between the SH and HC
