Your device isn't compatible with this version

Mobile
1

My android App is not compatible only with Samsung S10. It works with Samsung S10e but not with Samsung S10.

Please help.

<?xml version="1.0" encoding="utf-8"?>

<manifest xmlns:android=“http://schemas.android.com/apk/res/android”
xmlns:tools=“http://schemas.android.com/tools”
package=“com.mrc_global”

android:versionCode="6"
android:versionName="3"
tools:ignore="GoogleAppIndexingWarning">

<uses-sdk

    android:targetSdkVersion="29" />

<compatible-screens>
    <!-- all small size screens -->
    <screen android:screenSize="small" android:screenDensity="ldpi" />
    <screen android:screenSize="small" android:screenDensity="mdpi" />
    <screen android:screenSize="small" android:screenDensity="hdpi" />
    <screen android:screenSize="small" android:screenDensity="280" /> <!-- Workaround -->
    <screen android:screenSize="small" android:screenDensity="xhdpi" />
    <screen android:screenSize="small" android:screenDensity="360" /> <!-- Workaround -->
    <screen android:screenSize="small" android:screenDensity="420" /> <!-- Workaround Google Pixel, Nexus 5x -->
    <screen android:screenSize="small" android:screenDensity="xxhdpi" />
    <screen android:screenSize="small" android:screenDensity="480" /> <!-- 480 -->
    <screen android:screenSize="small" android:screenDensity="560" /> <!-- Workaround Google Pixel XL, Nexus 6, Nexus 6P -->
    <screen android:screenSize="small" android:screenDensity="640" />  <!-- 640 -->

    <!-- all normal size screens -->
    <screen android:screenSize="normal" android:screenDensity="ldpi" />
    <screen android:screenSize="normal" android:screenDensity="mdpi" />
    <screen android:screenSize="normal" android:screenDensity="hdpi" />
    <screen android:screenSize="normal" android:screenDensity="280" /> <!-- Workaround -->
    <screen android:screenSize="normal" android:screenDensity="xhdpi"/>
    <screen android:screenSize="normal" android:screenDensity="360" /> <!-- Workaround -->
    <screen android:screenSize="normal" android:screenDensity="420" /> <!-- Workaround Google Pixel, Nexus 5x -->
    <screen android:screenSize="small" android:screenDensity="xxhdpi" />
    <screen android:screenSize="normal" android:screenDensity="480" />
    <screen android:screenSize="normal" android:screenDensity="560" />
    <screen android:screenSize="normal" android:screenDensity="640" />

</compatible-screens>

<!-- the following code will be needed for google map to work properly  -->

<permission 
    android:name="com.aaa.permission.MAPS_RECEIVE"
    android:protectionLevel="signature"/>

<uses-permission android:name="com.aaa.permission.MAPS_RECEIVE" />
<uses-permission android:name="android.permission.INTERNET"/>
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE"/>

Please let me know if you want more information.

Thanks,

2

What is not compatible? Please elaborate the question before posting the issue on forum.
Please also add log/error code, Android version of both devices etc.

3

Hi,

Sorry I should have said the app works fine on all device.
The problem i have is I am not able to find the app in google play store only for Samsung Galaxy S10. I can find it for all other android phone. only Samsung Galaxy S10 and Samsung Galaxy S10+.

What could prevent it in Google play store saying your app is not compatible with your device when using Samsung s10?