AVPlay Player Can't Play MP4 PLAYER_ERROR_CONNECTION_FAILED

Smart TV Smart Signage and Hospitality
1

Hello…

I need to play a mp4 video and the source of video is on my cloud server. I try to play using video tag <video></video> it’s work correctly the video is playing. But when i try to using AVPlay API it’s throw the error PLAYER_ERROR_CONNECTION_FAILED when calling to prepare. This is my code

    webapis.avplay.open("https://preskripsi.com/assets/net.mp4");
    webapis.avplay.setDisplayRect(0, 0, 1920, 1080);
    webapis.avplay.setDisplayMethod(
      "PLAYER_DISPLAY_MODE_AUTO_ASPECT_RATIO"
    );
    webapis.avplay.setListener(listener);
    webapis.avplay.prepareAsync(function () {
      webapis.avplay.play();
    });

i’ve been put this on config.xml but it’s still not working

<access origin="*" subdomains="true"></access>
<tizen:privilege name="http://tizen.org/privilege/internet"/>
<tizen:privilege name="http://tizen.org/privilege/tv.window"/>

and i try to put this on config.xml
<tizen:privilege name="http://developer.samsung.com/privilege/avplay" />

but still not working

please help me, thanks.

2

Hello

Please login to Seller Office TV and put your query in the 1:1 Q&A section.

But if you are developing with digital signage the please create a support request in partner hub.

Regards
Hasan

3

Hello,

I have asked at https://partnerhub.samsung.com but until now there has been no answer, can you help me?