Difference between Health SDK and build-in Health app

Dear Support Team,

I am currently trying to test my application with the Samsung Health SDK, mostly successfully. But my app gets less correct data compared to the built-in Samsung Health app.

The SDK I am talking about I took from here:
Transfer heart rate data from Galaxy Watch to a mobile device | Samsung Developer!

For now, I tested receiving Heart Rate data using the HEART_RATE_CONTINUOUS tracking type. During testing, I’ve noticed that my app is receiving “Low PPG Signal” error while Samsung Health app continues to receive correct HR data. It does not happen every time. I can get accurate data from SDK most of the time, but I’m curious as to why, when my app starts to get errors, the native app keeps getting correct data.

Thank you for your assistance.
Best regards.

Hello,
Welcome to the community.
You can directly reach the dedicated Samsung Health team for faster response via Developer Support.

Please share the dumpstate log, reproduction route with the problem details while reporting the issue to the Developer support. It will make the analysis faster.

Thanks
Shamima
Samsung Developer Program team