Freezing while customization in wear app

Watch Face Studio
1

Hey everyone,

Lately, I’ve been getting quite a few 1-star reviews from my users. They’re mainly complaining about the app freezing when trying to customize on Wear App. Most of the users seem to be on Watch 7 and using SDK 34 made with version 1.6.10.

Here is an example:
Love the watch face. Worked great the 1st week. Then now I can’t set anything. It continues to load on the “customize” par in wear app. I’ve got a Samsung note 10+ 5G my watch is a Samsung 7 watch. I’ve Uninstalled and reinstalled a few times. No fix."

Has anyone else experienced similar feedback? Any idea what might be causing this issue?

Thanks a lot!

2

The Samsung Wearable App has always been total garbage to me too. It freezes up even changing the color. There have been posts here about issues with the app for a long time now and nothing seems to be getting done about it. They will always get better results if they just customize on their watches instead.