We are having issues with the Multitasking feature for Samsung TVs (2020 models)
2021,2022 models all passed it without any problem.
I have used visibility change to handle app visibility.
We have submitted our app for testing and for some models we have got one critical issue regarding multitasking. The app doesn’t open from the last watched screen when switched to another app and came back to the same app.
I have tested the app on some of our TV we are not having any issues in it. But one TV model(UA32T4600AKBXL) is not working for multitasking.
This issue is not specific to app rather it is based on TV model .What should we do to resolve this issue.
I have used this code in config.xml file and tried ; but not working.
http://samsung.com/tv/metadata/multitasking.support " value=“true”/
I tried using background-support=“enable” in config.xml file It actually worked but while submitting app to store Pre-test of .wgt file failed.
Any help would be appreciated.
@r.liechty_SDP Please do help us
App name: toober
App ID : 3202204027109
The same image has been attached below