Samsung Galaxy Note10+ can't scan beacon

Beacon not scanning on certain Galaxy Note 10+ phones.
It works fine on the other phone, but it doesn’t scan on only one phone.
All permissions for beacon scanning are in good condition.
Are there any special settings for beacon scanning? Or is there something wrong with the phone?

Galaxy Note 10+, Adnroid 10
Beacon parser format: “m:2-3=0215,i:4-19,i:20-21,i:22-23,p:24-24,d:25-25”

Hi,
As far as I know, there is nothing special setting in Note 10+ for beacon scanning. If you find anything wrong with only Noto 10+ then you can share the dumpstate & btsnoop log here or report the problem to Samsung developer support officially. Please attach below information during reporting-

  1. Steps to reproduce the issue
  2. Dumpstate & btsnoop log from the device where you get successful data
  3. Dumpstate & btsnoop log from Note 10+ (error)

Steps To Capture btSnoop & dumpsate Logs-

  1. Press *#9900# on the dialer.
  2. On USER Binary Go to Settings->About Device : Tap 7 times on Build Number to enable Developer Options
  3. Go to Settings->Developer Options->Bluetooth HCI snoop log → Enable this check box
  4. Flight Mode > On / Off
  5. Press *#9900# on the dialer → Change Debug Level Disabled/LOW to MID → Reboot device
  6. REPRODUCE the issue scenario
  7. Then capture the logs.
    a) Press *#9900# on the dialer
    b) Click on “RUN DUMPSTATE/LOGCAT”
    c) It will start dumping the dumpstate.
    d) Once it complete, Click on the “COPY TO SDCARD(INCLUDE CP RAMPDUMP”.
    e) Dumpstate will be stored in the device storage.
  8. Attach the device to PC
  9. Get the logs from the device LOG folder and share it with us.(This LOG folder will contain both btsnoop & dumpstate log files)
    Note : From the log folder in device, please ensure that files ‘dumpstate…’ and ‘btsnoop…’ files are present.

Thanks