Samsung Blockchain not working on my Note 10+

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Samsung Developer Program


Hi, This is Samsung Blockchain OPS team.
Sorry for late.

  1. Reproduce your issue.
  2. Go to keypad on your call app.
  3. Input *#9900#
  4. Select ‘run dumpstate/log’
  5. Wait for logs to be generated.
  6. Select ‘copy to sdcard (include cp ramdump)’

And then, you can see the ‘log’ folder in the app of My Files.

Please send us your log files to this address. (

Let us handle your problem as soon as possible.