Thanks for the reply,
It has been my observation that this is because the seller is using a Tizen certificate and not a Samsung Certificate. Do you have a Samsung Author’s Certificate? //
If that is the problem,we are also will get the same issue right.but we are able to install the app.
We Didn’t created Samsung Certificate ,we created Tizen certificate only. so i guess that is the Tizen Auther’s certificate.so means we don’t have Samsung Author’s Certificate.
please correct me am wrong.
Issue is not understanding why they are unable to install…?
Is Certificate profile name and App Name should be the same…? while creating certificate.
If i again created a new Certificate and submitted the app through new one ,then the seller team raise any issue regarding this new…?