Since this definitely costs Google a lot of missed sales revenue, it probably just has to reach the right desk for someone to look in to and solve it.
Any idea which doors to start kicking down? This must have been a discussion on here previously aswell?
Unfortunately, no. I’m not really sure at this point where the appropriate place to report such things would be. Google has become such a big company that at this point it kind of feels like it would be impossible to get to talk to a real person unless you were some big corporate partner or something like that. 
Hello. The whole problem seems to be that the app doesn’t automatically appear on the watch screen after installation. There are people who do not know their watches and do not know where to look for the installed program. In turn, the companion app opens a refund link on the watch. No way to quickly and easily install the watch screen. If you don’t know what’s going on and where to look, all that’s left is the refund link.
What do you mean when you say “refund link”? When I tested my companion app, if I press the button to send the install link to the watch, it shows the “Install” button on the watch, but if the watch is already installed, it shows the “Uninstall” button on the watch. However, I have only tested this with free watch faces so far. Does the “refund link” only show up with paid watch faces?
That’s right. And nothing about how to open the program.