Dear Samsung team,
I have a main account with many apps (I will call email A) and I added another email (I will call it B) for manager the generate create badge link.
Now I want to get the Badge Performance for my apps.
But when I request the email A => It won’t show the link that account B created
When I request the email B => It returns error exported data.
How can I fix this?
Thanks and have a nice day.
That looks like an AWS error. Please report this to the Seller Portal support
sign in select help select contact us
If a pop up says do you want samsung.com ignore that continue on
put N/A in all fields that are not relevant
I will also see if this is something known in the US Store Ops team
Ron
Samsung Developer Relations
I was told this is a known issue and hope to be resolved by the end of the week.
I’m not sure about the manager not seeing the report if it doesn’t get resolved with this fix let me know and I can bring that up with the badge team as a second item.
Ron
Samsung Developer Relations
The badge reporting issues have been resolved.
Ron
Samsung Developer Relations
Thank you. I can confirm that it was fixed.
