January 28, 2023, 3:32am
Model: Galaxy S21 (SM-G9910)
OS: OneUI 5.0
We are producing Type-C external display, and noticed that after upgrading to Android 13 (OneUI 5.0), the HID touchscreen stopped working correctly under Smart View, but not inside DeX.
How to reproduce:
Find an external display with touch capability, like anyone from this list:
Inside Settings->More Connection Settings->HDMI Mode, select “Screen Mirroring”.
Connect the display to a Galaxy S running Android 13 (the model we are testing is S21 5G) using a Type-C 5Gbps cable.
Notice that the display is now handled by Smart View, and try to touch the active area.
When the finger is pressing the left bottom corner of the active area, the pointer has an offset to the right part of the screen:
Press the left top corner of the active area resulting in the pointer being in the middle of the top of the screen:
Press the right part of the active area resulting in no response.
This bug isn’t present under DeX or OneUI 4, so we believe the problem is on the OS side.
We have recorded two videos showing the disparity between the finger and the pointer, and you can check them out:
This is not the right forum for reporting bugs or issues.
You can open a
and they can route it to the right team. Developer Support request
We have a new feature
. I’m not to knowledgeable on it as it just started but you can look to see if you can report this there. Bugs and Issue reporting channel
You can also report it in the members app from your device
Hope this helps,
Samsung Developer Relations
March 6, 2023, 2:07pm
Hi! I have the same issue with an external USB-C display with touch screen: touch is OK in DeX, but is the same in screen mirroring mode
I could not find if there’re any plans to fix this
Device Samsung Galaxy S21+ 5G, One UI 5.0, Android 13
Thank you for participating in the Samsung Developer Forum. However, this is not the correct forum for end product bug reports, questions or concerns. This forum is for 3rd party developer issues.
I would recommend you use the Samsung Members App for feedback
go to https://www.samsung.com and depending on your location
either → Click on Explore Tab → Click on Community
Scroll all the way down to the bottom of the page and under support is a link to the community
Because end user questions disrupt developer discussion this thread will be removed soon.
Samsung Developer Community
March 7, 2023, 5:58am
This problem has been fixed in OneUI 5.1
Tested OK on Galaxy S21
March 7, 2023, 6:31am
Great, thank you
I didn’t receive the update yet, so I’ll be waiting