Having problems logging in seller office from Tizen Studio

I am trying to renew my certificates, but I can’t login to the seller office. I get error 500, Throwable is null.
What can be done?

This is happening a lot and Developer Relations has escalated it. Are you from South or Latin America? It has happened in Europe and even in the USA. Generally it is Internet provider specific and it you can sign in with a VPN or from a different service (For example use your phone as a hot spot) it may work.

If none of that applies to you please let me know what your country and provider is so I can be specific when I report it.

Thanks for your patience

Samsung Developer Relations

I am in Albania, I tried your solutions but the problem persists.

Thanks for your reply