Dear Samsung Developers,
We’re really sorry for the inconvenience that due to some issues on the server end it was not possible to generate a new Author/Distributor Certificate recently.
Thanks to everyone who reported the matter and also for keeping patience. We’re glad to convey that the issue has been resolved now.
Please let us know otherwise, you can always reach us out on this Samsung Developers Forums and the Developer Support Channel.
Best Regards,
Armaan Ul Islam
Samsung Developer Program