Hi, @Ummey@UmmeyHB
Immense gratitude for providing this service, it has literally been a life saver for our work. Unfortunately, there are persistent issues that seem to never get fixed.
The UK server/farm has completely disappeared from the website, at the time of this writing (16/12/2024 15:14 GMT). This happens so frequently. A few days ago, it was the Russian server. The Indian server has also disappeared and is yet to return. We humbly request these servers be brought back again, as they are an indispensable tool for our work
Some devices in the USA server fail to connect to the wifi with ssid gatelabrtl6. Connection attempts either end with a “Couldn’t get IP address” or simply a “Connection failed”. Also, still in the USA farm, the Galaxy Z Fold 6 devices have a serious lag issue, making them almost unusable. The time taken to respond to input is too long, making the devices literally unusable. All other devices work just fine, the Galaxy Z Fold 6 devices are the only devices with this issue on the USA farm.
When using devices on the Korean server, we noticed the internet speed used by these devices is more than deplorable. Downloading our game apk files to the device takes forever (barely 80 MB). Please fix this issue. We’ve complained about this in the past, it got fixed, but the issue manages to keep returning. Hoping for a definite fix.
As earlier mentioned, please bring back the UK and Indian servers. We depend heavily on them and their absence is causing us some issues.
While waiting for a favorable reply to our requests, please accept our humble regards.
Hi just want to know want uk server will back we really need it back it is the only server that work well and try to add some more devices on it and thanks for your service
Hello
Russian servers are unavailable for me. When this will be fixed?
I also have request to return these servers, as they are an indispensable tool too.
Looks like our requests seem to be yielding fruit. The Internet on the Korean server has gotten better, but occassionally reverts to the lamentable speeds. Thanks for the fix and hoping for definite improvements.
The RTL’s UK server has, yet again, disappeared. When should we expect its return? Is it still under maintenance?
@Ummey
Thanks, eagerly expecting its return. And thanks for the quick response, it means a lot. Silence from you guys is actually really frustrating, more than you can imagine.
@Ummey
One other issue, ALL of the Z Flip 6 devices on the USA server are “dead”. They won’t even startup. We’ve wasted credits trying to reserve them, only to realize they are not working. Please report this. Hoping for a fix.