Samsung Remote Test Lab (UK Server Issue)

1

@Jakia.Sultana

Hi,
Currently facing issues with the UK server of the Samsung Remote Test Lab. Galaxy S24 devices are nowhere to be found. Can something please be done about this? It’s been a while (since Sunday) that they are all down. Given out current location, it is the server we use the most (better ping, latency…), and the absence of these devices is penalizing us. Hoping for a fix in the nearest possible future

Regards

2

Hello,
Could you please create a support request in Support > Developer Support channel? Respective team will look into this.

Thank you,
Jakia

3

@Jakia.Sultana
The support tickets take forever to get taken care of. I’ll really miss @r.liechty_SDR :disappointed:

4

@Jakia.Sultana
Could you please help ask if the USA server is returning any time soon? It showed up a few ours ago, then disappeared again. Are they finally bringing it back?