Hi @r.liechty_SDR my .aab file size is 4,309 kb. and all the png size is which was used in watch face is like 76 kb, 90 kb etc. Ya, i have checked the requirement mentioned - ““Assets do not exceed the memory budget of 10 MB.”” But the .aab file is is 4309 kg which is less then 5MB and eligible. Even though it is rejected. Thanks for sharing optimization guide.
Do you have custom fonts? I don’t know why, but this is getting much more frequent rejection. The changes in requirements started in May so I don’t think is related to WFS v1.4.19 but I will ask the team.
Ron
Samsung Developer Relations
1 Like
Hello! I updated some old watch faces in watch face studio 1.4.13. and began to receive letters from some users that they have the wrong analog time on their watch face. The clock hand is off by one hour, but the minute hand is working correctly. What is the reason for this and how to solve it? I did not find a similar problem on the forum.
Are these customers from Egypt? I know that and one other country that changed to DST this year had an issue with the hour with Galaxy Watch3. It sounded like the standard time library wasn’t updated for the change.
If you can get more information it would be useful, I don’t recall anything else with the issue.
Ron
Samsung Developer Relations
Thanks for answering! Only three people from different countries contacted me. Italy, Korea and Ukraine. All Galaxy Watch 4. And there is new information that possibly eliminates the problem in the Galaxy Studio version. For one client, the time was showing incorrectly even before the update in Galaxy Watch Studio 1.4.13. I also have a galaxy watch 4 and the time always shows correctly. Any ideas for solving the problem?
Please tell me. Why can’t I create a new topic on the forum? When you click not “+new topic” nothing happens.
When I looked into this the issue reported was with older Galaxy Watches but I think it is the same issue.
Apparently this is not uncommon and not just Egypt This solution was provide to help
the only thing worked with me is doing the following:
- go to date and time settings on my mobile phone
- select time zone
- select a UTC offset time zone
Let me know if that helps if not There are several reports of this on Reddit with different solutions
Ron
Samsung Developer Relations
Thank you very much Ron for your reply and your great work! I solved this problem by updating watch face to watch face studio 1.5.7. As soon as users received the update, all problems with analog hands disappeared. And indeed, the problems with the arrows began after I upgraded to 1.4.13 in order to be in time for the Google deadlines.