Watch Face unavailable on Google Play on device

Watch Face Studio
1

So, I built my watch face, generated the files, uploaded it to the google play store as a paid app, and rolled it out.

The problem I’m having. I can see my app in the Play Store on a browser on my computer. But I can not find it on my Galaxy Watch 4 in the play store, or on my phone in the play store.

In the browser on my computer, it also says “This app is not available for any of your devices”.

I didn’t do anything extra. I didn’t modify any of the information in the developer console. It says 33 devices are supported, including my Galaxy Watch 4. And its available in 172 countries / regions, including the U.S and 7 U.S territories. in the developer console. But for some reason in google play, my device is unsupported.

I rolled it out on the 13th of this month. And the status says Production.

2

Did you activate Wear OS in advanced settings?

3

I’m new to this. Where is this setting? In the watch face studio program, or the Galaxy watch 4, or on my phone, or in the developer console?

4

You can find “App - setting - advance”

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5

In the Developer Console

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6

Ok, I’ll check and see and let you know if that helped.

7

Did you happen to start seeing your application show up in the Play Store on your phone?

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8

That is the reason you dont see it on watch playstore. You have to activate IT for wear os in advanced SettingS of that particular watchface
ON google play console

9

Can confirm, I updated those settings and I can now see my Watch Face in the Store and I am able to install it from my phone to my watch.

10

My watch face is standalone and doesn’t have a phone app. I activated for wear os from advanced settings but I still cannot see or download my watch face from my phone. It says the app is not supported… Do I still need a companian app on my phone as mentioned in other posts in this forum?

11

Hi TheSanitarium,

Is your watch face searchable now. I think it takes a few days for them to be fully propagated from what others have said in the previous discussions.

Ron
Samsung Developer Relations

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12

Yes. I made a companion phone app and my watch face is searchable now on google play.

13

What do you mean by companion phone app?