I’m submit design on 7 february. status change to under test confirmation on 11-02-2020 but untill now (14-02-2020) still waiting. why take so long times
I guess they have a lot of watch faces to check, along with the extra steps for copyrights infringements
I guess all of us have that issue , but you really don’t want to push the validation team for that.
They don’t loose or gain anything.
yes i know, but new info, approval delayed caused corona. cause i sell on china market.
Samsung announced the new Z Flip phone and Samsung Galaxy 20 this week. Every time a new device is released there is a back log of reviews as the team not only has to validate for the new submissions but test a sample of older watches for compatibility with the new mobiles.
It may be the Coronavirus I don’t know if China requires special reviewers.
Ron
Samsung Developer Program
This notice was posted today…
Dear Seller,
Due to the COVID-19, if you submit your app to Chinese market, the validation process may be delayed.
Thanks for your support and understanding.
With many thanks and kind regards,
App Review Team @ Galaxy Store
how much longer do I have to wait? I received an email from Samsung Korea on February 14 at 2:00 a.m.
Did you try resubmitting it and not selecting China? You can always add China in a future update.
Ron
Samsung Developer Program
I have waited 11 days, if I repeat how much time do I need? I have received an email from Samsung Korea on February 14th. and until now there is still no update
If you are on an Urgent Time line you should submit a new request without including China. We have no timeline for approval in China.
Ron
Samsung Developer Program
I heard back from the review team and they said excluding China for Themes and Watch apps will not reduce review times.
Ron
Samsung Developer Program
I’m attempting to put my own first designs on the market and sent an approval request back on the 22nd of February, and it’s now the first of March. Is the timeline of backlogs really this slow? I just need approval so I can get these faces that I’ve been making can be open to the public and have had NO response from the Samsung teams involved.
When you say an approval request are you talking about the Design Review to become a Watch Designer or the uploading an app to the store for review to the store. If it is a design review be sure you have finished all the steps in the linked document. It seems like some people mistakenly submit binary files and they don’t get any rejection notice.
If you are talking about binary review then yes there is a backlog and it may take another couple weeks before this is resolved.
[edit: updated “Design Review” link as it was not working]
Ron
Samsung Developer Program