403 Forbidden warning when logging into GTS

Hi guys!

Soooo, I’m a little worried here, because I get a 403 Forbidden warning when logging into the GTS… (The other pages, including Seller’s, are logging in and loading normally).

It’s all about * Code: AccessDenied / Message: Access Denied… And until this morning everything was working normally for me.

Does anyone else get this type of error when logging in? Do you know how to fix it or is it something internal to Samsung?

Thanks if you have any guidance ^^.


All theme sellers are getting this message, and tickets have been opened. Hopefully they will resole the issue today, but it’s been down for at least 7 hours now.

At least it’s not a prolem with your account :slight_smile:


Oh Thank you so much for letting me know! ^^
I was really worried that it could be something with the account (access revoked or something like…), as I had never seen this 403 error.

So let’s hope they solve this issue soon!!

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I was shocked in the morning too…

And if you join our Group WhatsApp


Hi Alexander,

I appreciate the invitation to join the whatsapp group :slight_smile:

Feel free to join the private FB group too - there are 83 sellers in the group, and it’s easy to keep up to date with what is going on, and to search and find the info you may need.

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Thank you for sharing the link! Already applied to join :wink:

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@r.liechty_SDP can you forward it? Still no login possible for the Designer’s

can you forward it? Still no login possible for the Designer’s

Eric (My boss) escalated it yesterday. But with the weekend and time differences it may or may not be resolved until next week.

Samsung Developer Relations

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Thanks Ron, it’s been resolved as of early this morning.