App not working on Premium S2 Watch

I’m making a Tizen web app for the Samsung Watch, and both times I’ve tried submitting it, I get the same error. It seems it isn’t running on “Gear S2 - Premium Galaxy.” It works on other watches, including mine. It uses the bezel for some of its functionality, but I did add touch substitutes.
So what’s going on?? Thanks.

1 Like

If you are developing for Tizen 3.x (or later) you have to manually deselect any Gear S2 combination when submitting the app as those are still on Tizen 2.x. This is a known issue with the Seller Portal.

I had the same problem.
Solution, do it while submiting the app:

  • Click in “Binary”;
  • Add the binary file (Click save on the modal that opened);
  • Click on " Selected Device(s)";
  • On the field “Please enter the device group name.” type “Gear S2” [type exactly like that];
  • Then unselect the option “Select All”;
  • Click on “Save”;
  • Finish registering your app, then submit…