I want to create an app badge for my watch face called “JHW Analog 3 (Multiple Languages & Colors)” but it won’t let me.
I can create badges for other apps just fine.
The watch is not yet for sale it is under review. The last I knew there is about a 3 to 4 week delay from submission to release but they are catching up. If you have been under review for more than 3 weeks Enquire at the store.
Ron
Samsung Developer Team
Hi Ron, Yes the watch face is already up for sale. I tried making a badge every day or so for the past week.
It is not working for this watch face, but it is for other watch faces.
I looked in the Store admin panel (I have read only access) and it shows it as For Sale / Under Test Confirmation but I see it in the store. So if this is an update I don’t think you can generate a badge until it is finished reviewing for example if you added an image to the description.
If this is a new watch then contact the seller portal 1:1 enquiry and give them the content ID and information and ask them what it up.
Ron
Samsung Developer Team
Thank you for your message Ron.
I have just contacted support via 1:1 enquiry, hopefully they can manually add it or something
bruh this is why i never contact them.
I clearly said that the problem occured even before the update.
They just provide me with information I already know and told hem…
Changing the name of the app is way faster
Changing the name of the app or updating images will force a new review process don’t do that.
I’ll see if I can find why it is still under Test confirmation, it was a data glitch for the last one I checked.
Ron
Samsung Developer Team
Hi,
I added some social media information in the description. That’s why it is under Test Confirmation I think. I submitted on Sunday.
Thank you for your good service!!
The more I think of it. It is still for sale in the store so you should be able to create a badge. I’ll ask about it.
Ron
Thank you Ron!
I have also replied to the 1:1 enquiry with a video.
Hopefully they can help
It was the changes you made that put it under Test confirmation and that kept it from creating a badge.
I’ll bring this up with the Badge team in support. The review team released your watch face and you should be able to make a badge now.
Ron
Samsung Developer Team
Nope, as I said earlier, I cannot make a badge at all, before the review not, and I still can’t.
Got another mail from Samsung 1:1 enquiry, and as always, useless information I already told them / tried.
Why can’t they just create the badge for me.
I will change the name myself, and remove the “&” in the title, and try again afterwards…
Correct you can’t have that in the title or other html code.
Ron
Why do they accept it then in the first place…
Btw, I’m talking about the app name.
I changed the app name, and now I have made an app badge.
They should just don’t allow “&” in the app name lol