Hi, I am new to the forum. I’ve just purchased a Samsung Galaxy Watch and downloaded Tizen studio and developed my first app, using the tutorial. However, I get stuck at trying to connect my Galaxy Watch to Tizen Studio, using the Device Manager. I have tried countless times and combinations. My assumptions are that I need to be on the same WiFi (I have tried my home WiFi and directly to the laptop hotspot), debug mode needs to be ON, developer mode needs to be ON and Bluetooth need to be ON (I have tried ON and OFF).
When I toggle the connection switch, nothing happens for a variable period of time and occasionally an error message comes up saying: " ; failed to connect to IP address. This could be because this remote device could be connected to another, and two other reasons.
I have tried disconnecting the connection from my watch to its paired phone.
Can you help,please ? As I find other people with similar issues on Stake Overflow.
You need your laptop connected to the same WiFi network as your Watch if you have a dual band modem connect both to the 2.4 Ghz band.
At least for me my llaptop can not be connected to Ethernet.
Sometimes you have to set your mobile as hotspot and connect both laptop and watch to that.
Bluetooth needs to be OFF or WiFi needs to be Always On
You can get your IP address from the watch connections settings for WiFi
When you first try to connect it may ask for you to accept and RSA Encryption Key you need to accept that. I can’t remember if it asks that when generating the Distributor certificate or later when you push the app to the watch.
Ron,
Thanks for the reply. No joy unfortunately. I have stepped carefully through your notes and tried: using my phone as a hotspot and connecting both my laptop and watch to that. I’ve also tried ensuring that any WiFi is set to the 2.4GHz band when I have control over that.
I am stumped - any other ideas ?
Jon M
Hi,
What Galaxy Watch did you buy was it the new one or an older version. Is it an standalone watch or paired to a phone?
Go to Settings -> Gear info -> About device.
Tap on Software version 5 times. Then a confirmation pop up displayed once the Developer options is enabled.
Make sure Debugging is on in About Watch settings
Reboot your watch (by holding down the home key until it says rebooting)
Make sure Debugging is on after the restart
Important …Restart your Phone too
Restart your computer too.
Wait one full minute before attempting to connect.
Open Settings Connections make sure WiFi is always on.
Make sure that the watch is on your network I’ve seen reports of a watch connecting to a neighbors wifi.
Tap on the connection and then get the IP Address and write it down
If this is a personal WiFi access the modem and make sure that the watch and computer are both on that wifi channel.
Ron,
Thanks for trying to help me. I much appreciate it.
The watch is the old Galaxy Watch, although I only purchased it new recently. I bought the watch stand-alone, but I have connected it to my phone for alerts etc.
I can’t find Settings-> Gear Info. I have -> About Watch. The model number is a SM-R810.
I have previously enabled Developer Options, by tapping 5-times on Software.
I have also enabled de-bugging.
I’ll try re-starting everything, but I have re-booted my watch so many times now !!(;>)
I can connect to my watch later today and see if there is a step I am forgetting. I can’t connect while on VPN so I need to use my personal computer at the end of the work day.
They set it up to work with Tizen Studio or to Pair to the phone? I think your issue is a bit different than the original poster.
Oh and I think my brain wasn’t working earlier, the issue was accepting the RSA Encryption key. It is a different error on GWS where it is quite common.
You may have to but I don’t think it is normal you will have to on your mobile. Normally you connect via WiFi and that may have a firewall that needs enabled. You cannot connect via Bluetooth from a pc to a watch only a mobile to a watch.
Hi Ron,
I am having the same problem and it is driving me crazy, short explainer:
I want to connect my Watch Active 2 to my Windows PC via Device Manager IDE.
Funnily enough it worked 2 days ago with out a problem, got the RSA key on the watch on the second attempt.
But I had to reset the watch since then and now I can not get the RSA Key question on the watch. I searched the net and i tried all of the following:
rebooting the watch multiple times, after turning debugging on.
having wifi on always on with bluetooth off
rebooting windows multiple times
disabling windows firewall completely
beeing on wifi or a hotspot from my android phone
resetting the watch multiple times
Can you help me with any more ideas?
or can i send you my logfiles so you can find out whats wrong?
Enable Debug mode in watch settings (if still disabled).
Connect your computer and watch to the same Wifi network.
Enter watch’s settings, find Connectivity/Wifi, find your Wifi network and connect your watch.
Launch Tizen Studio, find an option Launch Remote Device Manager.
On Launch Remote Device Manager popup click Scan. if found nothing click + icon and add manually your watch. Read IP address from watch settings/connectivites/wifi/networks//your_wifi_network
If that usual way would work for me, I would not ask here for help.
Like I wrote above, all tried all of that in exactly that order.
I even tried to restart the server per cmd and so on.
Whatever I do I just do not get the RSA key popup on the watch
If you did a reset you should be able to connect to your watch and get the new distributor certificate without having to accept the RSA Encryption key. If you can’t connect check to see if you still have the same IP address that often changes after a reset.
If you were able to generate a new distributor certificate then you are connected and it is either debugging is not on or RSA Encryption key error.
Rebooting requires holding down the home key until it says rebooting usually forces an RSA request that was not approved but won’t force one that is approved. Resetting a watch certainly will force it.
You didn’t mention it but did you turn on Developer Options by tapping on the software version 5 times? (in the about watch settings).
Also (This is a GWS trick but should work for Tizen Studio too)
Try C:\users\USERNAME.tizen and rename sdbkey and sdbkey.pub and see if that forces it.
A trick is to have a preinstalled watch face running when you try to launch device manager that keeps the RSA Encryption on longer.
I had trouble connecting too after I had reset my watch (paired to a different phone) it was a series of silly mistakes starting iwith a different IP address and forgetting to turn on debugging. Once it reconnected all was fine but It sounds like you had all this covered.
Glad you got it, at least now you know it isn’t the watch.
you can know your ip address typing ipconfig in your cmd console.
After go to remote device manager in Tizen studio, you do not need add the new connection, only scan and voila, you tv samsung will appear in your list, now you can connected to tv and install or create apps.
A debt of gratitude is in order for the answer. No happiness lamentably. I have ventured cautiously through your notes and taken a stab at: utilizing my telephone as an area of interest and associating both my PC and watch to that. I’ve likewise taken a stab at guaranteeing that any WiFi is set to the 2.4GHz band when I have command over that.
[edit: broken link removed]
; failed to connect to IP address. This could be because this remote device could be connected to another, and two other reasons.