Can't create a new certificate for tv smart

Hello Samsung devs,

I’m using ubuntu 22.04 lts with tizen os, but I can’t create a new certificate for tv smart.
Appreciate your help to solve this.




imagen
imagen

What browser is your default browser? I think the Seller Portal works best with Chrome browser (and Chrome variants). I’m pretty sure it won’t work with Mozilla. But it may be a Linux Issue I know I can’t run all of the Tizen 4.6 managers on Windows 11.

Ron
Samsung Developer Relations

Hi Ron, thanks for answer. I have Chromium but still same result, is there a way to execute certificate manager from terminal or see logs to know what’s going on?

I think you need to open a support request both in Developer Support and in the Smart TV Seller Office FAQ and Q/A

If you don’t get a quick and suitable reply then I’d suggest you ask in the Seller Portal but I’d try the Smart TV Seller Office first .

Ron
Samsung Developer Relations

Hi Miko,

Were you able to connect and generate your certificates?

Ron
Samsung Developer Relations

Hi Ron,

Not yet, this recently created https://developer.samsung.com/dashboard/support/43203 and I’m waiting for an answer.

Appreciate your message,

Hi Miko,

try asking in the Seller Office 1:1 support too. But I think it is the same for all Tizen apps

Ron
Samsung Developer Relations

Hi Ron,

Tizen 5.0 already solve this on ubuntu 22.04. thanks for your help.