Thanks for the explanations. They help! Especially to understand the implications re: certificates. I was concerned and didn’t want to mess with them. Now I’m glad I didn’t.
We’ve tried rel. 2.0.1 and 2.0.0 (& GWD) and we get the Certif Error msg in both. As I mentioned above, the errors happened spontaneously for us both (on different computers and operating with diff. certifs. and watches and phones - though the phones are both Galaxy S10+) in the past 2-3 days. The last time I was able to successfully design, build and install a new watchface I’d created was April 9, 2022. This was the 1st attempt - since then (and after 2-3 Wear updates) - that I tried to build a new watchface for the Active2 watches.
I/we haven’t run any sideloading or used whatever SDBoverBT is.
Is there a way to back up my current certificates while I’m trying to sort this stuff out? I’m not really sure where to find the info to do so.
Just make a copy of the Author Certificate you already have
By default they are in C:\Users\USERNAME\GearWatchDesigner\Keystore copy the entire file and store it in a safe drive and on a flash drive or backup disk.
sideloading is the technical name for Run on Device. SdboverBT is when you use your phone connection and it does not work for Active2 so no need to worry about it.
Make sure you have debugging enabled in the Settings → About Watch it will show near the very bottom when you scroll down. If it isn’t tap on the software version 5 times to enable it.
Settings → Developer Options enabled
Can you connect to the device if you can’t connect then it is something different a firewall or your computer is plugged into the ethernet instead of on a wireless connection .
If you can connect and generate a new Distributor Certificate Let me know there is a sure fix for that too.
Thx for the explanation, Ron. No we don’t sideload. I tried to use the phone when I 1st started creating watchfaces. It didn’t work for me. So I’ve always turned the WiFi on my Active2 to On (not, Auto b/c I was concerned it might drop connection) while downloading/installing watchfaces to review or use.
Yes, that was one of the 1st things I checked when the issue started. We both have debugging enabled.
Yes. We’re using our WiFi via our LAN. It is connecting. It’s just when we try to run the build/install that we’re getting the certif error msg we never got before. BTW - just so you know - we run our PC’s with Win 10. I create png content in Ps 2022 then use that content along with elements inherent to the Samsung developer software to create my watchfaces. And, to answer your question, it is rel. 2.0.0 s/w that we’re using.
I just wanted to quickly ack your reply. Then, I’ll do the backup of the Author Certif you pointed me to as a 1st next step!
I’ll try your other suggestions re: Distributor Certif. after that backup is taken care of.
This is so frustrating (making me sad…). It would be so uplifting if it would work again before this holiday weekend kicks in. I appreciate your clear explanations and help. I’m not a super techie type.
I completed the steps I said I would above (after checking our firewall too - which wasn’t the issue…).
Turns out it was the Distribute Certificate that had to be re-created in the program under the Project tab. We’re at a Tizen 5.5.x.x release on our watches.
I was just able to build/install the original watchface I was working on when 1st getting the Certif Error msg. And, also could build/install the test watchface that I made to see if there was a fluke in naming or some such thing. I seem to be back in business.
Thx so much for the helpful troubleshooting & explanatory info. It was just what was needed!
Now I was helped by the creation again of a certificate and Distributor again ( but reserve old BEFORE). After that, the some change in the project. Build. There were no errors. All that I wrote before here above, as well as other tips - they have not helped now.
What version of Galaxy Watch Studio are you using? If you are on a PC and it is GWS 1.0.1 then you need to use GWS 1.0.0. You can download that from the same download page but click on See previous versions.
GWS 2.0.1 has an issue with AOD that can be overcame but it is a real pain.
If that isn’t it can you create a new topic in this forum so I can be sure I have the correct information.
I use Galaxy Studio Watch 2.0.0.
I had sdb error that described in this top on GWD. My own advice and the instructions that are described above did not help now. I installed GSW2.0.0. The error was preserved . Only the advice ( here, above) for changing the Distribute Certificate file and adding something or changing something after to the project - is helped.
Did you delete the distributor.p12 before generating a new one? When you generate a new distributor certificate it just adds the watch ID to the file and if that file was corrupted it stays corrupted.
The -12 error is not about an expired certificate it is that the certificate can not be opened in a certain time and timed out trying.
So corrupt certificate, a certificate for an older version of Windows or Watch software will give that error. And at least one person seems to have an older version of Windows 10 that just won’t work. But everything worked fine on a different computer.
I’ve had a Windows 10 update and Watch software updates that caused me to generate new Distributor Certificates. Turning Debgging on but not turning Developer Options on will give you the certificate expired error. But usually you get that error when the RSA Encryption Key is not accepted earlier.
Did you delete the distributor.p12 before generating a new one?
No, I didn't. Didn't delete distributor.p12 before generating a new one
After all attemps and following my own instructions, I followed the advice from this topic: 1. New certificate - did not help - the error was the same (added changes in the project). 2. New distribution file - helped - after changes were added to the project.
Thank you, Ron
Certificate Error -12 is almost always failure to acknowledge the RSA Encryption Key.
Reboot your watch by holding down both buttons until it says rebooting (about 15 seconds)
Restart your computer to clear any cache
make sure debugging is on if it isn’t in the about watch tap on software 5 times until it says debugging is on.
Make Sure developer Options are on.
Set your watch face to one of the preinstalled factory watch faces
make sure WiFi is on
Make sure you WiFi is on for your computer and any ethernet cable is unplugged
Since you generated a Distributor Certificate you are able to connect to the device
Select Run on Device and observe your watch carefully a pop up with RSA Encryption will show up agree and it should connect. There may be another allow debugging pop up. You should not need to accept the RSA Encryption again unless you reboot or update software.
I apologize I made the common support mistake, giving the common solution without looking fully at the issue.
**Thank you for your answer, but it still didn`t work **
You connected and created a Distributor certificate. So we know that it isn’t an issue connecting to the watch.
It shouldn’t matter but did you create a new Author certificate?
Is your tpk file Old rock_TW4.tpk or Oldrock_TW4.tpk
try com.watchface.Oldrock for the package name in your build setting. I don’t know if com. is mandatory to be the start of a package name but I"ve not really seen any that it wasn’t.
The TPK 5 is something that was incorrectly added in GWS 2.0.1 if you are using that roll back to GWS 2.0.0.
GWS 2.0.1 is something they did for Mac compatibility and added several bugs.
The build for Tizen 5 is no good and that may be what is giving you the error.
I have a couple other ideas but since you have a TW5.tpk that is my first guess.
I’m in the same boat as the thread above discusses. I keep getting the long certif error msg as shown in the orig poster’s snip above.
It’s been a couple years since I created a new watchface (for Active2). I had working Author Certif., Distributor Certif., watch is in debugging mode, etc. I used to be able to seamlessly download/install my designs to my watch using WiFi. Now, every attempt gives me that long error msg.
When I checked the author certif. it loads and says “Congrats”. But then doesn’t work.
I’ve rebooted watch & Win 11 PC. Neither action helped. I’ve had watch showing a std Samsung watchface (vs a custom one of mine or from the Wear Store) - also didn’t help.
I didn’t want to create a new author certif. because the msg that came up implied I’d lose access to all my former designs and not be able to go back and modify or edit them at all. As I develop new skills I may want to do that. So didn’t want to change the certif if losing modification access would result.
I’m pretty discouraged at this point. Spent time designing in Photoshop (and Illustrator) then tried to load to run the design and nada. I won’t be loading to sell on the Wear store.
Fingers crossed they come up with a fix. It was definitely a situation of one time it’s working, then it’s not & I hadn’t changed any of my usage processes.
I don’t use Internet Explorer at all. But I’m inferring that whatever was done wrt Explorer may have had an effect more globally when the code or access svs were altered …
Microsoft ended support for Internet Explorer and is no longer doing security updates that makes it a security risk and so the Samsung as a whole stopped supporting it for sign-ins.
Either Tizen Studio and GWS used it internally or they used a Java library that used it to access Samsung to request a Certificate but it breaks at the captcha verification.
